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Calaruga Shark Media. Thanksgiving twenty twenty five. Somewhere in suburban America,
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a family is setting the table for dinner. The turkey
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is golden, the stuffing is steaming, and someone has made
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the critical error of putting both coke and pepsi on
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the table. Mom. Seriously, the daughter says, pointing at the
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red cans next to the blue ones. You know, Dad
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only drinks coke. Your brother is bringing his girlfriend. Mom replies,
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she's a pepsi person. Dad walks in, sees the pepsi
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and stops cold. We're a coke family. It's just soda, Dad,
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It's not just soda. It's about principles. Is episode thirty nine.
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The Pepsi Challenge, Coke versus Pepsi, the one hundred thirty
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year marketing war that divided every Thanksgiving table in America.
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This scene plays out in thousands of American homes every Thanksgiving.
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The great divide, the unspoken allegiance, the irrational but deeply
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held conviction that one brown carbonated sugar water is fundamentally, morally,
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spiritually superior to another brown carbonated sugar water. It's ridiculous,
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it's tribal, and it's the result of the longest, most expensive,
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most culturally significant marketing war in American history. The Coke
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versus Pepsi feud has been raging for over one hundred
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thirty years. It survived two World wars, the Great Depression,
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and the invention of diet soda. It's cost both companies
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billions of dollars. It's created modern advertising as we know it.
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It's turned celebrities into spokespeople and Super Bowl commercials into
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cultural events. It's made both companies worth nearly two hundred
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billion dollars each. And in nineteen eighty five, it drove
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one of them so insane with competitive anxiety that they
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committed what's widely considered the biggest marketing blunder in corporate history,
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a mistake so catastrophic it made customers flush their product
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down toilets, stockpile cans in their basements, and form literal
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protest groups. The disaster lasted exactly seventy nine days. When
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it was over, the company that had seemed to lose
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had actually won bigger than ever. Sale sared, market share increased.
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Conspiracy theorists still argue whether it was the greatest mistake
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or the greatest marketing trick of all time. But here's
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the thing about the Cola Wars. For all the billions
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spent on advertising, celebrity endorsements, and Super Bowl spectacles, the
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rivalry almost never happened because in nineteen twenty three and
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again in nineteen thirty one, Pepsi went bankrupt and begged
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Coca Cola to buy them, and Coca Cola said no twice.
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Welcome back to feuds, power, pride, and payback. I'm Marcus Reid.
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Some feuds are about people, some are about power. This
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one is about the color of the can you grab
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from the refrigerator and why that choice says more about
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American culture, marketing, psychology, and brand loyalty than any product
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has a right to act. One the Pharmacists War. The
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story begins in eighteen eighty six in Atlanta, Georgia, where
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a pharmacist named John Pemberton was trying to cure his
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morphine addiction. He'd been wounded in the Civil War, got
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hooked on pain medication and was desperate to find an alternative.
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So he did what any reasonable nineteenth century pharmacist would do.
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He invented a medicinal tonic made from coca leaves. Cola, nuts, sugar,
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and carbonated water. He called it Coca Cola, marketed it
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as a cure for morphine addiction, headaches, and neurasthenia, which
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was the Victorian way of saying whatever ails you. The irony,
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of course, is that coca leaves contained cocaine, so Pemberton
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was essentially curing morphine addiction with a different drug. But
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that was eighteen eighty six. Things were different. Pemberton sold
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his formula to Asa Candler for two thousand, three hundred
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dollars in eighteen eighty eight roughly seventy five thousand dollars today,
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and promptly died. Candler, a better businessman than Pemberton, ever,
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was removed the cocaine after the Pure Food and Drug
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Act made that awkward, ramped up the sugar, and started
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aggressive marketing. By eighteen ninety five, Coca cola was sold
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in every US state. The secret formula was locked in
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a vault. The distinctive contoured bottle was designed in nineteen
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fifteen specifically so people could recognize it by touch in
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the dark or when broken on the ground. Coke wasn't
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just a drink. It was becoming an American icon and Then,
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in eighteen ninety three, a pharmacist named Caleb Bradham in
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New Bern, North Carolina, invented his own medicinal tonic. He
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called it Brad's Drink at first, not exactly catchy, but
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in eighteen ninety eight he renamed it Pepsi Cola, claiming
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it aided digestion and boosted energy. The name came from pepsin,
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the digestive enzyme, and cola nuts. For a while, the
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two companies coexisted. Coke was the established leader, Pepsi was
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the regional upstart. There was room for both in America's
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rapidly growing soft drink market. But then came nineteen twenty three. Pepsi,
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which had expanded too aggressively during World War One when
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sugar was expensive and supply chains were chaos, went bankrupt.
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The company was drowning in debt, couldn't afford its sugar contracts,
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and was weeks away from disappearing forever. In desperation, Pepsi's
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owner approached Coca Cola with an offer, buy us, take
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our formula, our bottling plants, our distribution network, eliminate your
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only real competitor for pennies on the dollar Coca Cola
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said no, it was an arrogance. Well, not entirely. Coke's
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leadership genuinely didn't see Pepsi as a threat. They were
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so dominant, so confident in their market position, that the
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idea of buying out a failing competitor seemed unnecessary. Why
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spend money on a company that was already dying. Pepsi
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was bought by Roy Meggergil for thirty thousand dollars. By
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nineteen thirty one, Pepsi was bankrupt again, and again someone
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approached Coca Cola about buying the company, and again Coca
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Cola said no. This time, Pepsi was purchased by Charles Gouth,
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the owner of Loft Candy Stores, for practically nothing. Gouth
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was actually a Coke customer. He sold it in his
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stores until Coke refused to give him a volume discount.
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In a fit of spite, Gooth bought bankrupt Pepsi and
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started selling that instead. Hell hath no fury like a
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candy store owner denied a bulk discount. Isn't a saying,
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but maybe it should be. Gooth's first move was brilliant
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in nineteen thirty four, during the Great depression, when every
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penny mattered. Pepsi started selling twelve ounce bottles for the
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same nickel that bought a six point five ounce coke
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twice as much for a nickel too. The jingle went,
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Pepsi Cola is the drink for you. Americans crushed by
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economic depression started buying Pepsi not because it tasted better.
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Coke still dominated in taste tests, but because you got
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more for your money. Pepsi became the working class choice,
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the value option, the drink of people who couldn't afford
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to pay twice as much for a coke. Coke noticed,
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but didn't panic. They still owned the market. Pepsi was surviving, sure,
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but as the cheap alternative the Walmart to Coke's target,
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the generic brand that existed because poor people needed so two.
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By the nineteen fifties and sixties, both companies had settled
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into an uneasy equilibrium. Coke led with about sixty percent
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market share. Pepsi followed with twenty to twenty five percent.
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Coke was the sophisticated choice, the classic American brand, the
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soda that suited up. Pepsi was younger, hipper, less expensive.
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The Pepsi generation Marketing positioned it as the choice of
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youth and rebellion. They competed. Yes, they sniped at each
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other in ads, Yes, but it was civilized corporate warfare.
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Two pharmacists fever dreams, both thriving, both making money, neither
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willing to risk everything on total victory. And then Pepsi
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did something in nineteen seventy five that changed everything. Something
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so aggressive, so risky, so psychologically devastating that it drove
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Coca Cola to commit corporates suicide just to make it stop.
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They told the Truth, Act two. The challenge. The Pepsi
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Challenge launched in nineteen seventy five in Dallas, Texas, but
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it might as well have been launched in Coke's Atlanta headquarters,
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with a note saying, You're not as good as you
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think you are. The concept was diabolically simple. Set up
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a table in a shopping mall, offer shoppers two unmarked cups,
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one with Pepsi, one with Coke, have them taste both
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and choose which they prefer. Film Everything Marketing executive John Scully,
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who'd later become Apple's CEO and have his own legendary
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feud with Steve Jobs, championed the campaign. People say they
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prefer coke because that's what they've always drunk, Scully argued,
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but what do their taste buds actually say? The results
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were shocking. In blind taste tests, more people preferred pepsi,
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not a few more people, significantly more consistently across demographics.
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Pepsi's sweeter formula, which had always been considered its weakness
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compared to Coke's more complex flavor, was actually more immediately
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appealing to the average palette. Coca Cola watched these TV
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commercials normal Americans choosing pepsi over coke in blind tests,
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and did what any data driven company would do. They
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called bullshit and ran their own studies. The internal research
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confirmed Pepsi's findings. In blind taste tests, people really did
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prefer pepsi. The reason was simple. Pepsi was sweeter, and
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in a quick sip, which is what taste tests measure,
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sweeter wins the human palette craves sugar, especially in that
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first take. Coke's slightly more bitter, more complex flavor profile
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was better over a full can, but in a one
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sip test, pepsi won. But facts don't matter when they're inconvenient.
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Coke had spent nearly a century building its brand on
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being the best, the original, the real thing. The idea
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that customers actually preferred Pepsi's taste was intolerable. For a decade,
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Pepsi ran the challenge on local markets across America, gaining
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ground everywhere they did it. By nineteen eighty three, Pepsi
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had closed the gap significantly. Coke still led, but its
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once unassailable market dominance was cracking in supermarkets where blind
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taste testing mattered most because people weren't drinking it on site.
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Pepsi actually outsold Coke at Coca Cola headquarters in Atlanta.
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Panic was setting in. The company that had rejected buying
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Pepsi for pocket change twice was watching that decision turn
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into an existential threat. They'd created their own monster by
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letting Pepsi survive. Coke tried fighting back with its own
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taste tests, but those backfired, revealing that even Koke's own
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research showed Pepsi winning blind comparisons. They tried attacking the
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methodology who drinks just one sip, but that sounded defensive.
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They tried ignoring it, but Pepsi's aggressive advertising made that impossible.
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By nineteen eighty four, Coke's leadership faced a decision that
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would define the company for the next century. If people
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prefer Pepsi's taste and we can't convince them not to
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believe their own tongues, maybe we need to change Coke's formula.
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The idea was heresy. Coca Cola's secret formula had been
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locked in a vault for ninety nine years. The company's
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entire brand was built on being the original, the unchanging classic,
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the drink your grandparents knew and your grandchildren would know
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the real thing. But the Pepsi challenge was working. Market
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share was eroding. Panic was replacing confidence, and in that panic,
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Coca Cola's executives convinced themselves that if they couldn't beat
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Pepsi's taste, they'd have to match it. On April twenty third,
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nineteen eighty five, Coca Cola announced they were changing their formula.
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After ninety nine years, they'd reformulated to be sweeter, more
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like Pepsi, designed to win blind taste tests. They called
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it New Coke, and America absolutely lost its mind. Act three,
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the seventy nine Day Disaster. The launch of New Coke
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was supposed to be Coca Cola's triumphant response to the
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pepsi challenge. They'd spent four million dollars on research conducted
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two hundred thousand taste tests confirmed that people preferred the
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new formula. They had celebrity endorsements lined up. They had
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an aggressive marketing campaign ready. What they didn't have was
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any understanding of what Coca Cola actually meant to Americans.
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The backlash was immediate and visceral. Within twenty four hours
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of the announcement, the company's headquarters received one thousand, five
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hundred phone calls from angry customers. By the end of
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the first week, it was eight thousand calls a day. Eventually,
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the company had to hire extra operators just to handle
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the rage. I felt like someone close to me had died,
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one customer told reporters. Another said, this is worse than
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the New Deal or prohibition. A third, showing the kind
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of proportional response the nineteen eighties were known for, said
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this is worse than when my son died. Protest groups
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formed the Old Cola Drinkers of America launched with sixty
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thousand members and a class action lawsuit to force Coke
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to bring back the original formula. Psychiatrists reported patients experiencing
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genuine grief over the loss of Coca Cola. Classic Seattle
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businessmen Gay Mulleins led a boycott and told reporters at
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first I was numb, then I was shocked. Then I
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started to yell and scream and run around the house
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over a soda formula change. Fidel Castro, who nationalized Coca
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Cola's Cuban operations in nineteen sixty, seized the opportunity to
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mock American capitalism. The imperialism of Coca Cola brought us
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a sign of the decadence of North American capitalism. The
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change in formula. When Fidel Castro is dunking on your
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marketing strategy, you've made a mistake. People were hoarding original
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coke like it was toilet paper. In twenty twenty, someone
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in Texas sold a case of old coke for one
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thousand dollars. Bars started advertising we still have original coke,
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like it was a competitive advantage. Customers poured new coke
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down toilets and filmed it for local news. Pepsi, watching
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their arch rival self immolate, took out full page ads
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declaring victory. After eighty seven years of going at it
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eyeball to eyeball, the other guy just blinked. The ad
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read Pepsi employees got the day off to celebrate Roger Enrico.
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Pepsi's CEO later called it the Pepsi generation's moment of triumph.
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But here's where it gets interesting. New Coke actually did
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taste better, and blind tests, even after the backlash, when
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researchers ran side by side comparisons, more people still preferred
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New Coke's flavor. The problem wasn't the taste, it was
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everything else. We had taken away something that people loved.
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A Coke executive later admitted, we had messed with their childhoods,
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their memories, their sense of stability. We weren't selling sugar water.
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We were selling America. Donald Keo, Coca Cola's president, described
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the internal panic. We knew we were in trouble when
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the letters stopped being angry and started being sad. Angry
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we could handle. Sad meant we'd broken something we couldn't fix.
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By late June, just two months after New Cooke's launch,
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the company faced an impossible situation. New Coke was out
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selling Pepsi in some markets. Technically a success, but Original
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Coke loyalist were abandoning the brand, entirely, buying competitors products,
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or just not buying Cola at all. The company was
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losing more market share with New Coke than it had