Dec. 24, 2020

From Listening To Launch: How We Do Customer Research

From Listening To Launch: How We Do Customer Research

It's common advice to listen to your customers. But how do we at Customer Camp actually do that? In this episode, we go behind the scenes to share how we successfully launched our first product.


It's common advice to listen to your customers. But how do we at Customer Camp actually do that? In this episode, we go behind the scenes to share how we successfully launched our first product. Head of Audience Growth Stewart Hillhouse joins Founder Katelyn Bourgoin to share:

  • How Katelyn Interviewed Her Ideal Customers Before Launching A Product
  • The Difference Between Formal and Informal Customer Research
  • Our Playbook For A Successful Product Launch
  • And So Much More

Stewart Hillhouse is Head of Audience Growth at Customer Camp. 

Twitter: https://twitter.com/stew_hillhouse
LinkedIn: https://www.linkedin.com/in/stewarthillhouse/

Katelyn Bourgoin is the Founder and Lead Trainer at Customer Camp.

Twitter: https://twitter.com/KateBour
LinkedIn: https://www.linkedin.com/in/kallenro/

Katelyn Bourgoin

Host of Customer Show & Founder of Customer Camp

Katelyn is the founder of Customer Camp, a training and research firm that helps growth-ready product teams to get inside their customer’s heads so they can market smarter.

Stewart Hillhouse

Head of Audience Growth at Customer Camp

Stewart is the Head of Audience growth at Customer Camp.