From Chillers to Champions: Nathan Melnick on Building a Business That Puts People First

On this episode of Common Cents The Podcast , Garrett Reed sits down with Nathan Melnick , founder of HVAC Rental and the man behind one of the most impressive relationship-driven growth stories in the HVAC rental industry. From launching his company as a one-man operation to expanding to 12 offices nationwide , Nathan proves that authenticity, mentorship, and customer-first thinking aren’t just good values—they’re smart business.

Nathan unpacks how a quick-response culture, personal connections, and keeping business third or fourth on the list have fueled 15 years of 30–40% growth. But it's not just about chillers and contracts. This conversation dives into public speaking, comedy, parenting, gratitude, and even urinal cake marketing strategies —because business success starts with being memorable, human, and real.

Whether you’re in construction, contracting, or simply building a career, this episode delivers hard-earned insight, real-life laughs, and practical strategies that prove success is built one relationship at a time.

🔥 Five Highlights from the Episode:

1. 💼 Built on Relationships: HVAC Rental scaled from 1 to 12 offices nationwide by treating clients like family and prioritizing long-term trust over short-term profit.

2. 🔧 Customer-Centric Strategy: Success in HVAC rental depends on newer equipment, fast 2 a.m. emergency response, and doing what others won’t.

3. 🎭 Stand-Up Confidence: Comedy classes helped Nathan overcome public speaking fears and build confidence that now powers his business success.

4. 🧠 Mentorship Matters: Surrounding yourself with industry veterans and wise mentors is essential for both personal and professional breakthroughs.

5. 🙏 Give Back & Stay Grateful: Nathan’s philosophy centers on appreciating what you have, giving back, and helping others shine—especially in tough times.

   
   

   ⏱ Timestamped Summary:

• 💡 00:00 Nathan Melnick opens up about the HVAC rental industry, the value of mentorship, and the mindset shifts that shaped his journey.

• 🌟 09:49 From a hesitant bartender to a nationwide business owner, Nathan shares how authenticity and resilience helped him grow a meaningful career.

• 🌟 27:32 The power of personal connections and cultural sensitivity helped Nathan build HVAC Rental into a thriving, relationship-driven company.

• 💼 39:41 Construction and rental industries thrive on clear communication, consistent service, and pricing strategies that prioritize long-term clients.

• 💼 49:58 Business growth is tied to reputation and staying real in sales—Nathan explains how positivity and honesty drive referrals and retention.

• 🌟 56:58 Nathan reflects on the life lessons that helped him shift perspective, embrace challenges, and surround himself with the right people.

• 🌟 01:07:15 From giving back to balancing family and work, Nathan shares the personal values that drive his professional decisions.

• 🌟 01:21:47 Celebrating milestones and embracing discomfort, Nathan discusses pandemic lessons and the freedom found in vulnerability and connection.