Sept. 21, 2021
405: Shep Hyken's new book: "I'll be back."
Shep's new book is out today and he joined me on this episode to talk about the difference between repeat and loyal customers. Mind blown! Listen in.
Grab the book here: https://amzn.to/3m1k6vB
Send in a voice message: https://anchor.fm/ctrappe/message