Guest experts David Clarke and Penny Heyes of The Trust Bridge joined host KiKi L'Italien to talk about the greatest cyber security challenges facing associations today and how association leaders can best navigate ever-changing data protection and privacy regulations.

Penny Heyes, Chief Commercial Officer and co-founder, The Trust Bridge and David Clarke Chief Technology Officer for The Trust Bridge and leading authority on security issues with experience across Finance, Telecoms, and the Public Sector.

What are the key best practices that organizations should be considering?
What key questions should senior executives be asking their IT teams?
Is it the IT team's responsibility to make sure everything is secure?

Find out on this episode of Association Chat!

[00:00]
Key Moments:
"Ransomware is not actually the biggest threat." [03:30]

"64 times more money was lost on business email compromised than actually was paid out on ransomware attacks." [03:35]

"Have a data breach as well as a data protection policy in place" [06:02]

"We had a client, they got hit by ransomware, the phone system went down, because obviously it's based on IP technology rather than the old kind of wire." [06:38]

"Shared devices is a difficult one, because how do you maintain that they're patched and updated? How do you make sure that someone's got a PIN code on it, you know, to protect access to corporate data?" [09:19]

'Having a data breach policy that is updated on a regular basis, and everybody knows about is absolutely critical. Because as David [Clarke] always says, "If you've identified that there has been a data breach, who do you call?" Who's the person that you get on to to say, "I've lost my phone," or "I think I've just clicked on a link that I shouldn't have clicked on." People panic. So who is it that we need?' – Penny Heyes, The Trust Bridge [13:37]

"We try and help those data protection officers to translate really what they need to say to the IT people..." [16:18]

"What are some of those key questions that the senior executives should be asking their IT teams?" [21:39]

"Governments worldwide saw a 1,885% increase in ransomware attacks, and the health care industry faced a 755% increase in those attacks in 2021, according to the 2022 Cyber Threat Report. Ransomware also rose 104% in North America, just under the 105% average increase worldwide, according to the report." Fortune (Feb 2022)

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