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Aesthetically Speaking

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty. With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas.

Recent Episodes

Dec. 10, 2025

Mastering the Art of Change Management

Change management expert Riley Smith of Propeller Consulting shares insights to help guide your people smoothly from today to tomorrow. Change doesn’t have to mean chaos. Whether adding new software or hiring providers, Riley...
Nov. 26, 2025

Things No One Tells You About Selling Your Med Spa

Shawna Chrisman, nurse practitioner and founder of Destination Aesthetics, didn’t set out to become a med spa mogul, but that’s exactly what happened. Her entrepreneurial journey started with a residential care facility, but ...
Nov. 12, 2025

Why Your Brand is the Tie Breaker

The trick to reaching the right patients isn’t using every marketing channel. It's finding the right mix of both internal and external channels that fit your personality and stage of practice, balancing risk with certainty. L...
Oct. 29, 2025

AI Is Taking Over Aesthetics. Are You Still In Denial?

Robin Ntoh and Tyler Terry share insights about the practical ways AI is transforming aesthetics, from streamlining research and sales to cutting hours of admin time. They share real-life examples of how AI agents improve eff...
Oct. 15, 2025

How Not to Let More Than Half Your Patients Slip Away

Why isn’t CRM a bigger conversation for practices in 2025? Many owners aren’t tracking the right numbers, so they can’t see the gap they’re leaving without one. Here’s the reality: most med spas convert only 20-30% of patient...
Oct. 1, 2025

The Med Spa Metrics You’re Not Tracking (But Should Be)

John Wheeler shares the financial metrics every med spa owner should be tracking, and why the right partnerships are like a “professional marriage.” At the heart of Alpha’s strategy is a simple but powerful belief: details ma...

About the Hosts

Tyler Terry Profile Photo

Tyler Terry

Director of Sales, MedSpa at Nextech

With over a decade of experience at TouchMD and Nextech, Tyler is a seasoned expert in technology innovation and integration for Aesthetic Specialty Practices. He's worked in just about every department within the company from the mail room to successfully launching TouchMD in the MedSpa market in 2017, bringing on new vendor & consultant partners and now leading Nextech’s Med Spa initiative.

Robin Ntoh Profile Photo

Robin Ntoh

VP of Aesthetics at Nextech

With more than 30 years of experience working with elite providers, Robin Ntoh began her career in a facial plastic surgery practice and continued with Mirror software (now Canfield), managing client services and training. Consulting with cosmetic practices in various capacities, including the overall optimization of clerical and clinical workflows, improved patient acquisition and retention and streamlined financial management, Robin helped launch Nextech's consulting division. Today, she is the VP of Aesthetics at Nextech, helping hundreds of practices grow and thrive.