Sept. 29, 2023

20Product: Why Product Memes Are More Important Than a Product Roadmap, Why Writing is the Essential Skill for Product People, How AI Changes The Role of Product, Big Mistakes Founders Make When Hiring Product Teams with Kevin Niparko, VP P

Kevin Niparko is the VP of Product @ . Kevin joined Twilio through the acquisition of where he spent an incredible 8 years in numerous different roles including as Head of Product. Before entering the world of product, Kevin was a Management...

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Kevin Niparko is the VP of Product @ Twilio. Kevin joined Twilio through the acquisition of Segment where he spent an incredible 8 years in numerous different roles including as Head of Product. Before entering the world of product, Kevin was a Management Associate at the world-renowned, Bridgewater Associates.

In Today's Episode with Kevin Niparko We Discuss:

1. From Bridgewater to Head of Product:

  • How Kevin made his way from the world of asset management and analytics to leading product teams?
  • What are 1-2 of Kevin's biggest takeaways from his time at Bridgewater with Ray Dalio?
  • How did the 8 year journey with Segment leading to their $3BN acquisition impact his approach to product?

2. What Makes a Great Product Person:

  • Does Kevin believe that product is more art or science? If he were to put a number on it? What would it be out of 100?
  • Why does Kevin believe that all product people should learn to write?
  • Why does Kevin believe that the best product people are generalists and not specialists?
  • Why does Kevin think that analytics is an insanely good start for product people?

3. How to Hire the Best Product People:

  • How does Kevin approach the hiring process for product hires today?
  • What are the non-obvious traits of hires he looks for? How does he test for them?
  • Does Kevin use case studies? Where do many fall down? What do the best do?

4. Product Reviews: Good vs Great:

  • How often does Kevin do product reviews? Who is invited?
  • How have product reviews changed in a world where the company is now fully remote?
  • What is the difference between good and great product reviews?
  • What is the single best product decision Kevin has made? What did he learn?
  • What is the worst product decision Kevin made? How did that change his approach?