Feb. 6, 2025

20Product: Product Secrets Behind Uber and Opendoor | How AI Changes the Role of the PM & The Product Development Process | How to Hire the Best Product Teams & What No One Does That Everyone Should Do with Brian Tolkin

Brian Tolkin is the Head of Product @ Opendoor where he has spent the last 6 years and is responsible for product strategy and product and design teams. Before Opendoor, Brian spent an incredible 5 years at Uber through their wildest growth periods....

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Brian Tolkin is the Head of Product @ Opendoor where he has spent the last 6 years and is responsible for product strategy and product and design teams. Before Opendoor, Brian spent an incredible 5 years at Uber through their wildest growth periods.

In Today’s Episode with Brian Tolkin:

03:53 Brian's Journey at Uber: Launching China Pool

05:07 Product Lessons from Uber's China Launch

08:22 The Role of a PM in a Pre vs. Post AI World

10:16 Product Development Process in an AI World

17:43 The Importance of Simplification in Product Management

19:21 OKRs and Prioritization in Product Management

23:12 The Importance of Feedback Loops in Product Development

23:38 Evaluating Product Changes: User Adaptation vs. Bad Decisions

25:00 Balancing Gut Instinct and Data in Product Leadership

25:38 The Role of Simplicity in Product Design

27:02 Consensus vs. Dictatorial Product Leadership

27:54 Hiring for the Best Product Teams

31:33 How to do Effective Sprint Management

38:39 Quickfire Round: Insights and Advice